How we protect your privacy

Effective Date:

10 November 2024

At Archiater Studio, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or use our services.

1. Data We Collect

We collect various types of information from users in order to provide our services.
This includes:

Personal Data: Name, email address, phone number, and company name.
Account & Contact Data: Information provided during account creation, including contact details and login credentials.
Job Application Data: Resume, cover letter, and other related application materials.
Browser Data: Information such as browser type, geolocation, and language preferences.
Customer Databases: Data provided by customers to access our services, including transactional details.
In-App Purchase (IAP) Transaction Data: Data related to purchases made within our digital solutions.

2. How We Use Your Data

The information we collect is used for the following purposes:

To provide efficient and personalised services.
To respond to customer requests and inquiries.
For billing and account management.
For marketing, including direct marketing if consent is given.
To analyse service trends and improve service offerings.
To facilitate event preparations and bookings.
For recruitment and hiring purposes.
To maintain a safe and secure environment for our users.
For security purposes and legal compliance.

3. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties, except under the following circumstances:

If you register for an event via our website, we may share your details (name, email, phone number, and company name) with the event organisers and sponsors. This is necessary for event preparation and may be used for direct marketing by the organisers or sponsors.
We may also share data with service providers who assist in operating our website and services, subject to data processing agreements.

4. User Consent and Rights

We adhere to the General Data Protection Regulation (GDPR) and other relevant Data Protection Laws. Users are required to consent to the collection and use of their data by ticking a checkbox in digital forms.

As a data subject, you have the following rights:

The right to be informed about data collection and processing.
The right to access your data.
The right to rectify inaccurate or incomplete data.
The right to be forgotten (data erasure).
The right to restrict data processing.
The right to data portability.
The right to object to data processing.
Rights related to automated decision-making and profiling.

To exercise any of these rights, please contact us at [email protected].

5. Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. Data will be stored in accordance with the General Data Protection Regulation (GDPR) and local laws.

6. Security of Your Data

We are committed to ensuring the security of your information. We use Secure Sockets Layer and Transport Layer Security (SSL/TLS) certificates for encrypted data transmission and Google ReCAPTCHA to protect certain forms on our website from unauthorised access.

Despite these measures, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security. However, we continually update our security measures to mitigate risks.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us understand your preferences.

When you visit our website, a pop-up will inform you of our cookie use. You will have the option to either consent and accept the cookies or reject them. The cookies collect information about browser language, geolocation, and a summary of browser details for statistical and security purposes.

You can manage cookie preferences at any time by adjusting your browser settings.

8. Data We Do Not Collects

We do not collect or store the following sensitive information:

Credit card details (financial transactions are processed through secure third-party payment processors).
Data related to racial or ethnic origins, political opinions, religious beliefs, trade union membership, or sexual orientation.

9. Changes to Our Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify users of significant changes through our website or via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your data rights, please contact us at:

Archiater Studio

[email protected]

Lorong Kudalari, 50450 Kuala Lumpur